CAREERS FULL-TIME OPPORTUNITIES Winter Seasonal 2024-2025 interested applicants, may fill in the online application form by scanning the QR code or clicking here. Front Desk Officer Reservations Officer Maintenance Officer Housekeeping Officer BENEFITS (Full-Time / Year-Round Employee) As a valued full-time staff, you are rewarded for your hard work and dedication to the company. WINTER 2024-2025 … Read more
As a valued full-time staff, you are rewarded for your hard work and dedication to the company.
Competitive Salary
Commuting Allowance to and from work if your home is further than 2 kilometres away from the workplace, capped at 45,000 yen per month.
Individual Seasonal Hanazono and Grand Hirafu lift pass, upgradable to the All-Mountain pass for a minimal fee. Discounted lift tickets for family and friends.
Discounts on a variety of products (retail and activities) owned within the group: Hanazono activities, ski rentals, ski school, golf, accommodation, and restaurants.
Paid statutory holidays after 6 months of service according to law.
Full set of social insurance according to law.
Annual Performance Evaluation for incentive bonus and/or potential career advancement.
Retirement Plan after 10 years of service.
Relocation Allowance – reimburse the actual moving expenses up to 200,000 yen from outside Hokkaido and up to 100,000 yen from within Hokkaido.
Access to hotel’s amenities (Fitness Center, Ski and Bike Storage)
Commuting Allowance to and from work if your home is further than 2 kilometres away from the workplace, capped at 45,000 yen per month.
Individual Seasonal Hanazono and Grand Hirafu lift pass, upgradable to the All-Mountain pass for a minimal fee. Discounted lift tickets for family and friends.
Discounts on a variety of products (retail and activities) owned within the group: Hanazono activities, ski rentals, ski school, golf, accommodation, and restaurants.
Full set of social insurance according to law.
Access to hotel’s amenities (Fitness Center, Ski and Bike Storage)
Weekly Shuttle to the Supermarket
JOBS AT MIDTOWN NISEKO
Your enthusiasm is what we are looking for. We are in search for talented and driven individuals with delightful personality. If you are ready to deliver quality experience for guests and visitors, then check out the listings below and see what fits you.
Our team is culturally diverse, inclusive, professional, and open-mindedly fun keeping the values and morals alive.
Move your imagination and come find your story.
WHO WE ARE
Midtown Niseko is a young modern hotel, with easy access to several ski resorts. Nestled in at the edge of the forest, the large hotel complex has everything within reach including 138 rooms designed for comfort and convenience of the free-willed traveller, onsite restaurant – Midtown Diner, Fitness Centre, Laundry, Common Rooms equipped with cooking utensils, a ski locker, ample parking space, and a stylish lobby with a lounge area.
Free shuttles in winter takes you to the slopes (just a few minutes away) and local buses that take you to nearby towns, as well as several cafes and restaurants within walking distance.
Our parent company owns and manages several large properties in Niseko including the Hanazono Resort. As a result, this gives considerable benefits and job stability including career advancement.
SEASONAL / PART-TIME OPPORTUNITIES
FRONT DESK (Winter Seasonal)
Employment Conditions
Employment period: November 2024 up to ~March 2025
Hourly wage: 1500 yen
Working hours: 8 hours a day 30-40 hours a week
Working hours: Shift system 06:00~15:00 / 7:00~16:00 / 9:00~18:00 / 13:00~22:00 / 16:00~01:00 / 22:00~07:00 (Split shift or other duty time possible)
Responding to questions and requests from guests during their stay
Room key management
Management of luggage and letters
Room inspection (confirmation of room equipment, etc.)
Management of same-day reservations
Transport of customers to Welcome Centre/Kutchan Station
Disinfection of common spaces
Room Inspection and pre-arrival check
Concierge functions such as suggesting activities and restaurants to guests, booking of taxi, airline, hotels for guests’ onward travel
On rare occasions, room cleaning work (may be requested during busy season)
Other tasks that may be ask by your manager
Required experience, qualifications, etc.
Ordinary car first class driver’s license (for transportation to and from the suburbs)
Hotel or hospitality experience
English or Japanese, and any other language is an advantage
Basic level Excel, Word, PC operation
RESERVATIONS (Winter Seasonal / Fulltime)
Employment Conditions
Employment period: November 2024 up to ~March 2025
Hourly wage: 1500 yen
Working hours: 8 hours a day 30-40 hours a week
Working hours: Shift system 07:00-16:00 / 09:00-18:00 / 11:00-20:00
Handle incoming reservation via email, voice calls, travel agents, and website, and feeds the data in the system correspondingly
Monitors daily availability and occupancy
Answers all phone inquiries
Double check all reservations and update if necessary
Management of same-day reservations
Other tasks that may be ask by your manager
Required experience, qualifications, etc.
Hotel or hospitality experience
Business-level Japanese, daily conversation-level English
Basic level Excel, Word, PC operation
HOUSEKEEPING (Seasonal)
Employment Conditions
Employment period: December 2023 to March 2024
Hourly wage: 1500 yen
Working hours: 8 hours a day 30-40 hours a week
Working hours: 8:00-17:00 / 10:00-19:00
Responsibilities
Room inspection (room cleaning is outsourced)
Cleaning of common spaces and public areas
Most of the work is managed because room cleaning is basically outsourced.
Other incidental work
Required experience, qualifications, etc.
English, Japanese
Basic level Excel, Word, PC operation
MAINTENANCE / SNOW CLEARING TEAM (Winter Seasonal)
Employment Conditions
Employment Period: December 2024 to March 2025
Hourly Wage: 1600 yen
Working hours: 8 hours a day 30-40 hours a week
Working hours: 8:00-17:00 / 09:00-18:00
Business content
Mainly snow removal including roof and other high places (manual work or by machine or snowplough)
In-house maintenance support
Other incidental work
Support for other departments depending on the situation (shuttle pick-up/drop-off)
Required experience, qualifications, etc.
Those who are confident in their physical strength are welcome
Experienced snow removal is welcome
To ensure safety, please follow the work coordination and instructions from your manager.
ADDITIONAL BENEFITS (for all Positions):
Full Social and Employment Welfare Insurance
Subsidized Accommodation for seasonal staff with own Toilet and Bath inside the room, utilities and Wi-Fi included
Access to on-site fitness centre
Personalized Ski Pass to Grand Hirafu and Hanazono Resorts (upgradable to All-Mountain Pass for a minimal fee) and free shuttle to the resorts
Various Discounts to group company retail and activities (lessons, snow mobile, back country skiing, rental equipment, etc.)
Commutation allowance if further than 2kms from workplace, capped at JPY 45,000/month
Paid Overtime
Night premium pay as mandated by law
Shuttle to supermarket
For inquiries or interested applicants, please feel free to submit your resumes to (Japanese or English) to employ@midtownniseko.com
FULL-TIME POSITIONS
FRONT DESK OFFICER
Contract Period: Full-Time
Salary: JPY 230,000 ~ JPY 270,000
Key Accountabilities:
Welcomes guests in a friendly and pleasant manner.
Facilitates guests’ arrival and departures by providing prompt and courteous service.
Provides efficient and professional services to the guests and caters to any special requests.
Ensures the highest degree of guest satisfaction.
General Requirements:
Excellent customer engagement skills.
Driven and possesses the willingness to work in a culturally diverse environment.
Other spoken and written language is a plus.
MS Office and PC literacy.
RESERVATION OFFICER
Contract Period: Full-Time
Salary: JPY 230,000 ~ JPY 280,000
Key Accountabilities:
Ensure proper operation of all responsibilities of Reservations.
To take and maintain up-to-date accurate reservation records, including records of any advance bookings and any cancellations.
To handle telephone calls, emails, and correspondence efficiently, always ensure that relevant standards and procedures are implemented and maintained.
Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
Excellent customer engagement skills.
Driven and possesses the willingness to work in a culturally diverse environment.
Other spoken and written language is a plus.
MS Office and PC literacy.
Ability to work in a fast-paced environment.
MAINTENANCE OFFICER
Contract Period: Full-Time
Salary: JPY 240,000 ~ JPY 280,000
Key Accountabilities:
Responsible for the regular site maintenance, general repairs, snow removal, lawn mowing and safety management.
Arrangement and coordination with vendors and contractors including emergency response and communication with the operations team, tenants, and other parties.
Inspection and assessment of the building to ensure safety and for prevention of any potential risk to tenants of the property.
Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
Experience in a property maintenance management is a plus.
Other spoken and written language is a plus.
MS Office and PC literacy.
Ability to work in a fast-paced environment.
HOUSEKEEPING OFFICER
Contract Period: Full-Time
Salary: JPY 230,000 ~ JPY 270,000
Key Accountabilities:
Responsible for the cleanliness of all guests’ rooms and replenishing supplies, amenities, linens, etc.
Report maintenance issues to designated department.
Report all lost and found items.
Communicate with other departments to ensure the highest degree of guest satisfaction.
General Requirements:
Good understanding of housekeeping related equipment and supplies.
Ability to work flexible hours.
Other spoken and written language is a plus.
MS Office and PC literacy.
Ability to work in a fast-paced environment.
Establish and promote hotel brand.
Develop and Maintain relationships with key accounts including online travel agents.
Create effective marketing brand (including advertising and sales plans).
Work closely with the General Manager to identify business opportunities across all segments.
Plan and implement room, meetings, and event promotions.
Responsible for sales activities in domestic and international markets.
Communicate with other departments to ensure the highest degree of guest satisfaction.
Key contact to both domestic and international are preferred.
Ability to work flexible hours and excellent management skills.
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